NEED HELP? GET IN TOUCH.
Send us a message about anything - order, sizing, delivery or returns - and we'll reply within one working day. Including your order number helps us answer faster.
BUSINESS & CONTACT INFORMATION
Email: info@neilsjensen.com
Phone: +44 7456 066967
Hours: Monday to Friday, 9am to 5pm UK time, excluding UK bank holidays
We reply to every email and form message within one working day.
Where's my order?
Check its progress on our Track Your Order page. *(link: /pages/track-order)*
Need to return something?
Our Return & Refund Policy explains how, step by step.
Not sure which size?
Email us with the product name and your usual size, and we'll recommend one.
Anything else? Most questions are answered in our FAQs.
Neils Jensen is a trading name of Hanline Commerce, a sole proprietorship registered in Singapore (UEN 53506194C).
Registered business address:
534 Ang Mo Kio Avenue 10, Singapore 560534
UK returns address (for returns only, please contact us before sending anything):
Neils Jensen Returns, 33 Shandon Crescent, Edinburgh, EH11 1QF, United Kingdom