








Lightweight Hooded Expedition Puffer Jacket with Multi-Pocket Storage | Thomas
This hooded puffer jacket is built for all-day comfort, pairing a lightweight quilted shell with a breathable lining that keeps you comfortable during active days outdoors. An adjustable drawcord hood and ribbed cuffs lock out drafts, while a full-length zip with a storm flap keeps the front secure and clean-looking. Multiple strategically placed pockets give you real, practical storage instead of the usual cramped liners.
- Adjustable drawcord hood for a snug, customisable fit
- Several zippered pockets keep essentials organised and secure
- Ribbed cuffs seal in warmth and block cold air
- Front storm flap conceals the main zip for a tidy finish
- Dedicated sleeve pocket for quick-access small items
- Quilted insulated panels trap warmth without adding bulk
Free tracked delivery on every UK order, with no minimum spend.
- Order cut-off: order by 2pm UK time, Monday to Friday, and we start processing your order the same day.
- Processing: 1–3 working days
- Transit: 5–10 working days
- Total: 6–13 working days to your door
UK VAT is included in the price, so there’s nothing to pay on delivery. You’ll receive a tracking link by email as soon as your order ships.
Full details: Shipping Policy
Not quite right? Return it within 30 days of delivery for a full refund to your original payment method.
- Condition: unworn and unwashed, with tags attached where possible
- Changed your mind: you cover return postage to our UK returns address in Edinburgh
- Faulty or wrong item: we cover return postage and send you a prepaid label
- Refund timing: issued within 5 working days of your return reaching us
To start a return: email info@neilsjensen.com with your order number.
Opened underwear and socks, and gift cards, can’t be returned unless faulty.
Full details: Return & Refund Policy
FAQ
Quick answers before you order. For everything else, see our full FAQs.
How do I choose the right size?
Sizing can vary slightly from one item to the next, so we’re happy to check for you.
Email info@neilsjensen.com with the product name and your usual size, plus your chest or waist measurement if you know it. We’ll reply within one working day with the size we’d recommend.
Is the price I see the price I pay?
Yes. Prices include UK VAT, delivery is free, and there are no card fees or customs charges on delivery. The total at checkout is final.
Can I change or cancel my order?
Yes, until it’s dispatched. Email info@neilsjensen.com or call +44 7456 066967 as soon as possible with your order number.
What if my item arrives faulty or damaged?
Email us with your order number and a photo. We’ll send a prepaid return label, then a replacement or a full refund, whichever you prefer.
Is it safe to pay on your website?
Yes. Checkout is fully encrypted, and payments are processed by Shopify Payments to the highest card security standard. We never see or store your card details. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.
