Quilted Puffer Jacket with High Collar and Elasticated Cuffs | Alexander
This quilted puffer jacket is built for cold-weather wear, with a high stand collar that shields the neck from wind and a slightly glossy finish for a modern look. A full-length zip closure and elasticated cuffs lock out draughts, while the structured quilting keeps warmth evenly distributed through the body. Inner pockets and an adjustable hem add practical storage and a fit you can tailor to your layering.
- Full-length zip fastening for quick, easy wear
- Elasticated cuffs seal in warmth at the wrists
- Adjustable hem for a more tailored silhouette
- Interior pockets for secure, on-the-go storage
- High stand collar shields against wind chill
- Machine washable at 30°C for easy care
Free tracked delivery on every UK order, with no minimum spend.
- Order cut-off: order by 2pm UK time, Monday to Friday, and we start processing your order the same day.
- Processing: 1–3 working days
- Transit: 5–10 working days
- Total: 6–13 working days to your door
UK VAT is included in the price, so there’s nothing to pay on delivery. You’ll receive a tracking link by email as soon as your order ships.
Full details: Shipping Policy
Not quite right? Return it within 30 days of delivery for a full refund to your original payment method.
- Condition: unworn and unwashed, with tags attached where possible
- Changed your mind: you cover return postage to our UK returns address in Edinburgh
- Faulty or wrong item: we cover return postage and send you a prepaid label
- Refund timing: issued within 5 working days of your return reaching us
To start a return: email info@neilsjensen.com with your order number.
Opened underwear and socks, and gift cards, can’t be returned unless faulty.
Full details: Return & Refund Policy
FAQ
Quick answers before you order. For everything else, see our full FAQs.
How do I choose the right size?
Sizing can vary slightly from one item to the next, so we’re happy to check for you.
Email info@neilsjensen.com with the product name and your usual size, plus your chest or waist measurement if you know it. We’ll reply within one working day with the size we’d recommend.
Is the price I see the price I pay?
Yes. Prices include UK VAT, delivery is free, and there are no card fees or customs charges on delivery. The total at checkout is final.
Can I change or cancel my order?
Yes, until it’s dispatched. Email info@neilsjensen.com or call +44 7456 066967 as soon as possible with your order number.
What if my item arrives faulty or damaged?
Email us with your order number and a photo. We’ll send a prepaid return label, then a replacement or a full refund, whichever you prefer.
Is it safe to pay on your website?
Yes. Checkout is fully encrypted, and payments are processed by Shopify Payments to the highest card security standard. We never see or store your card details. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay.